Escape and our homeowners work together to ensure every home in our network meets our high standards. If anything falls short, we promise to make it right for our guests. This is how we grow your business and build a reputation you can be proud of.
We give you the freedom to use a cleaning company of your choice or pick a company we’ve vetted in your neighborhood. Once you do, we’ll coordinate with your cleaner to ensure guests always arrive to a home that’s as good as the photos.
See what goes into the guest experience at Escape.
Whether your guest has a question about your home or needs some help booking, we answer all of their inquiries — and our goal is to get back to them in under 15 minutes. This adds up to more rental income and a huge time savings for you.
We set guests up with everything they need to know to rest easy at your place, including your address and how to access the property. We also coordinate each stay with the “home team” you choose to make sure that your property is clean and that your local contact is on call in case any issues arise.
We’re able to get reviews on your behalf in a way that feels inviting to guests, and we always follow up on questions or negative feedback to make it right. This process helps guests feel heard, makes them more likely to book your home again, and gets you positive ratings and a higher search ranking.
We promise guests a property that’s up to our standards and 100% ready for them. We need you to make sure your home is clean, safe, guest-ready, and as advertised — because a memorable guest experience directly feeds your business by getting you more bookings and great reviews.
Escape helps you stress less when guests stay in your vacation rental by providing industry-leading damage protection and liability coverage on every booking. We also screen all booking transactions to help protect you against fraud.
Learn how we took the most time-consuming parts of vacation rental off this owner’s plate.
Ready to book more nights and leave the stress behind? We do it all for an industry-low 10% management fee.
Here’s what we get asked the most about how we work together.
Escape is a vacation rental management company that gives you total marketing, booking, and customer support, plus the power to choose your own “home team” to clean and monitor your property. When you choose Escape Travel Club to manage your rental, you add a marketing team to your team, get world-class support, enjoy the peace of mind that comes with great protection, and so much more.
Your rental must meet our four core property standards (safe, clean, guest ready and as advertised), your Escape calendar must be up to date at all times, and you must have approval from your city to operate your property as a short-term rental.
We have an industry-low 10% management fee that is only charged when we secure a reservation on your behalf (and it’s backed by our Risk-Free Guarantee). This commission-based pricing structure means we only make money when you do, keeping us motivated to maximize your rental income.
Our fresh approach to vacation rental management — and our Risk-Free Guarantee for owners — means you get unbeatable performance without any downsides.
Airbnb, Vrbo, and similar websites are known as online “marketplaces” where guests find and book properties. Escape is a vacation rental management company. That means we handle all the tasks associated with operating a short-term rental property on behalf of our owners (which includes listing your property on all the top marketplaces), ensuring maximum bookings and eliminating the stress of renting out your second home.
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